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Refund Policy | InstantViewly
Strict Policy Enforcement

Refund Policy

Last Updated: May 2026

1. General "No Refund" Policy

At InstantViewly, we provide non-tangible, irrevocable digital services. Due to the exact nature of these digital assets and social media engagements, we enforce a strict No Refund Policy under normal circumstances.

Once an order has been successfully placed, processed, and delivered (or is in the active process of natural delivery), no refunds will be issued whatsoever. By purchasing from InstantViewly, you acknowledge and agree to this absolute condition.

Please ensure that you have entered the correct link and that your account is set to PUBLIC before ordering. Refunds are strictly prohibited for orders placed on private accounts or with incorrect/invalid links.

2. Permitted Exceptions

We recognize that digital deliveries rely on complex infrastructure. Refunds are exclusively reserved for complete or partial system failures on our end. The following are the only conditions under which a refund or partial refund will be granted:

A. Order Not Started (Full Refund)

If your order has not started processing within the estimated timeframe (and our system confirms it is completely stuck due to server issues), you are eligible for a Full Refund. This does not apply if the delay is caused by a wrong link or private profile on your end.

B. Order Not Completed (Partial Refund)

If an order starts but is abruptly halted and cannot be completed by our servers, you will receive a Partial Refund. The refunded amount will be strictly calculated based on the undelivered volume.

  • Example: If you order 1,000 followers but our system stops at 500 and cannot resume, you will be refunded for the remaining 500 undelivered followers.

3. Third-Party Timelines & Delays

InstantViewly routes engagement directly to highly regulated third-party platforms (Instagram, YouTube, TikTok, etc.). Because we do not own these platforms, delivery speeds and timeframes depend entirely on third-party algorithms and updates.

Delivery Speed Disclaimer

While our average start time is 0–5 minutes, major social media algorithm updates can occasionally throttle or delay deliveries. A delay in delivery time does not constitute a refund so long as the order is actively processing. We will fulfill the order as soon as network stability permits.

4. Non-Refundable Actions

Refunds will automatically be denied in the following scenarios:

  • You changed your username, deleted the post, or set the account to private after placing the order.
  • You placed multiple orders for the exact same link simultaneously (this confuses the counters, and both orders will be marked as complete without refund).
  • You suffer a drop in engagement after a successful delivery (Refer to your specific service's Refill Warranty via our Support Console instead).
  • You no longer want the service after the system has begun delivering it.

5. Requesting an Eligible Refund

If your order meets the strict criteria for an exception (Not Started or Partially Completed), you may open a support ticket to request an adjustment.

To do so, visit our Support Console and provide your Order details (WhatsApp Number / Telegram Username) and the exact link in question. Our executive team will verify the server logs and issue the partial or full refund if validated.